pay-pro Cashier
MoneyBookers Frequently Asked Questions

  • 1 » What is MoneyBookers ?
  • 2 » I have a MoneyBookers account; Can I use it to deposit money in my PartyAccount?
  • 3 » How can I load my MoneyBookers ?
  • 4 » Is MoneyBookers secure?
  • 5 » Are there any fees associated with MoneyBookers ?
  • 6 » Can I Cash out to my MoneyBookers account?
  • 7 » Can I Cash out more than my initial deposit using MoneyBookers ?
  • 8 » What is the average processing time for Cash outs using MoneyBookers ?
  • 9 » Can I Cash out the same day I deposit through MoneyBookers ?
  • 10 » Can I Cash out through Moneybookers.com if I deposited through any other listed deposit options?
  • 11 » Is there any transaction fees associated for Cash outs via Moneybookers.com?
  • 12 » What is the minimum and maximum amount I can Cash out using Moneybookers.com?

1.

What is MoneyBookers ?

 


MoneyBookers enables a customer with an email address to securely and cost-effectively send and receive payments online – in real-time!

    Use MoneyBookers to:
  • Send money via email from your credit card or bank account.
  • Make online purchases.
  • Collect money via email.

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2.

I have a MoneyBookers account; Can I use it to deposit money in my PartyAccount?

 


Yes, you can use your existing Moneybookers account with us. To deposit using an existing Moneybookers account, please follow the steps below:

  1. Log in to your PartyAccount.
  2. Go to the 'Cashier' and select 'Deposit'.
  3. Under the Moneybookers option click on ‘Deposit Now':
    1. Enter the amount you want to transfer to your PartyAccount.
    2. Enter a bonus code (if you have one) and click on the button Submit'.
      Note: This amount should be less than or equal to the amount in your Moneybookers account.
  4. You may be asked (though not always) to re-enter your personal details before proceeding, enter the information if requested and continue.
  5. You will be routed to the Moneybookers site and prompted for your Moneybookers 'username'.
  6. Complete the transaction on the Moneybookers site.
On the next screen you will get the 'Order Approved' Message. Click 'OK'. This will take you back to the Party Cashier. From there, you can return to the Lobby and start playing.
   
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3.

How can I load my MoneyBookers ?

 


You can load your MoneyBookers account by using your credit card, making a bank transfer or via cheques.

Note: You will not be able to transfer the funds from Moneybookers.com to your account if you have funded them using your Master Card in particular.

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4.

Is MoneyBookers secure?

 


All transactions and sensitive data are protected by the latest and most sophisticated security systems available from Visa.

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5.

Are there any fees associated with MoneyBookers

 


We do not charge anything for a MoneyBookers transaction. MoneyBookers may charge you a fee based on their fee structure.

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6.

Can I Cash out to my MoneyBookers account?

 


Yes, to Cash out using MoneyBookers you need to have made a successful deposit with your moneybookers account first. If you already have made a successful deposit, then go to the Cashier, select 'Cash out' and then select moneybookers.com. The amount of your Cash out will be sent electronically to your MoneyBookers account.

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7.

Can I Cash out more than my initial deposit using MoneyBookers ?

 


Yes, you may Cash out more than your initial deposit via MoneyBookers. Please remember that all Cash out are first "approved" by our internal review team and we may always at our sole discretion, choose to pay, part or all, of your withdrawals by reversing any prior charges made to a credit card/debit card first.

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8.

What is the average processing time for Cash outs using MoneyBookers ?

 


All Cash outs are first approved by our internal review team which approximately takes
24-48 hours. If you are a Pay-Pro Document Verified User, this will take less time.

Once the Cash out is processed it takes 2-6 hours for you to receive the funds in your Moneybookers account.

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9.

Can I Cash out the same day I deposit through MoneyBookers ?

 


Yes, you may request for a Cash out the same day you deposit.

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10.

Can I Cash out through Moneybookers.com if I deposited through any other listed deposit options?

 


Yes, you can Cash out to your Moneybookers.com account even if you have used another Deposit Option to fund your account. However, keep in mind that we may always at our sole discretion, choose to pay, part or all, of your withdrawals by reversing any prior charges made to a credit card/debit card first.

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11.

Is there any transaction fees associated for Cash outs via Moneybookers.com?

 


No, there is no transaction fee associated with Moneybookers.com.

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12.

What is the minimum and maximum amount I can Cash out using Moneybookers.com?

 


The minimum amount that can be Cash out is 10 USD and the maximum per transaction amount is 3000 USD.

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